Privacy Policy

OKE is committed to using your personal data in accordance with our responsibilities under the General Data Protection Regulation (“GDPR”).  We use the personal data that you provide us through this website and through your other interactions with us to gain a better understanding of how you use our services.  This assists us in making more efficient use of our resources to support families who use our service.   

You may give us personal information when:

• requesting information from us
• making a donation
• joining as a member
• signing up for an event or training
• filling in a form on our website
• corresponding with us by phone, e-mail, post or online
• interacting with us on our social media platforms
• fundraising on our behalf
• telling us your story
• giving us feedback
• making a complaint

You may give us information indirectly when:

• you register for an event run by other organisations who commit to share funds with us, such as a sponsored sporting event;
• use a fundraising platform to make a donation to us;
• book your attendance at an event via a third party;

In these instances, you will either have provided us with your consent to obtain this information or provided your consent to the third party to share your personal information with us.

The information we hold either because you gave it to us or you asked for it to be given to us  may include your name, address, e-mail address, phone number and date of birth.

We may also hold further information concerning accessibility and dietary requirements, particularly when you register for events.  You may also provide us with information regarding your experiences of having a child with special needs/disabilities.  We appreciate that some of this information constitutes sensitive information and in most cases we will need your explicit consent to process this sensitive data.  OKE  does not sell, trade or rent your personal data to others, for marketing purposes or otherwise. We do not conduct telemarketing, but you may receive calls from us for administrative purposes, for example to check the accuracy of our records and update your details, or in connection with your donation or membership.